Revenue Analyst / Revenue Manager Jobs AccorHotels - Melaka - Designed for natural livingNovotel, the AccorHotels group'...
Designed for natural livingNovotel, the AccorHotels group's mid-scale brand, has nearly 496 hotels and resorts in 58 countries, located at the heart of major international cities, in business areas and tourist destinations. With a homogenous service in all its hotels, Novotel contributes to the well-being of business and leisure travellers: spacious and adaptable rooms, balanced meals 24/7, meeting rooms, caring staff, dedicated children's areas and fitness rooms. Novotel hotels are also pioneers of sustainable development by participating in the Green globe global certification programme.
Contract Job Level
National under local employment status (or Foreigner already entitled to be recruited for this role) 12 Job/National under local employment status (or Foreigner already entitled to be recruited for this role)
Fixed-term contract: Yes
Duration of fixed-term contract (in months): 12
Status Full Time
Anticipated Start Date 28-12-2018
Contact
Magdalena Chew
06-2898222
Skills Level of Education A level Areas of study Sales Professional experiences 3 to 5 years Languages essential English Optional languages Mandarin
Essential and optional requirementsExcel
Power Point
Word
Micros
TARS
Opéra
Key tasks
Overview of duties
"• Is responsible for the implementation of RM methods in a dedicated hotel in order to maximize the turnover in accordance with hotel strategies, brand's marketing and customer's needs.
Is responsible for having all the revenue management processes in place in the hotel, he/she implements the GM's strategy on daily basis, updates planning, quotes groups and alerts GM, when market deviates from strategy.
Is in charge of helping to reach and beat the operational turnover budget of the hotel.
Support the GM in the creation of the strategy (with proper analysis) and to work effectively with the implemented revenue management system. Furthermore, to implement the strategy, based on the daily recommendations in the distribution channels, as well as the daily check of the system recommendations for sense and provide complementary or revised proposals for optimization"
Main responsibilities
Collection
"• Communicate the processes to follow in terms of booking quality and correct data input into the PMS, toward the reservation and front office team;
Regularly checks the input and the quality of data (segmentation, denials tracking, etc);
Update the event database (e.g. in RMS)."
Analysis
"• Analyze the hotel performance in the RMS as a basis for strategy decisions;
Survey the market, the competitors in terms of pricing and closed dates as a basis for future pricing strategies;
Analyze the contract performance (price, allotments, number of rooms sold, etc) before decisions on renewals are taken.
Act as a support in the preparation of the annual revenue budget."
Decision
"• Provide proposals for the adaptation of the long-term and short-term hotel strategy (day types, ideal mix, RML ranking, price points, triggers, sales conditions, etc) on the basis of the analysis done previously;
Calculate availability and minimum rate for the requests by using group quotation;
Providing dynamic forecasts, compared to the strategy of the GM and budget."
Recommendation
"• Consult and implement daily the recommendations in inventory and distribution tools;
Implement and communicate on minimum stay, closed to arrival, up-selling;
Make recommendation for strategy changes in RMS, in relation to day types, ideal mix, close limits, booking limits, to be able to react early to guest behavior changes (new events, etc);
Optimize the distribution channels."
Evaluation
"• Analyze on a monthly basis the results in terms of internal and external indicators (RevPAR and market share), in order to react in time;
Check regularly the implementation of the defined strategies (brand, place, hotel)."
At Novotel, we grow faster Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure and a desire to stretch your limits: that's the Novotel spirit.
An international brand with a network of 400 hotels in 60 countries, Novotel's success is due to the professionalism and enthusiasm of its 30 000 employees who have been embodying the brand's ideals for over 40 years.
DNA of the brand, innovation is at the heart of the promise made to employees: "At Novotel, we grow faster". To transform this promise into reality, Novotel has implemented a unique human resources policy declined around five main professional career paths. Novotel accompanies each employee throughout their career. Integration, geographic mobility, bridging provision, skills development… everyone is given the opportunity to progress quickly and go further. Impossible is not Novotel.