QA/QC Eng II Jobs Sunpower - Alor Gajah, Melaka - Do you want to change the world? We do, too. The energy market is roug...
Do you want to change the world? We do, too.
The energy market is roughly $4 trillion globally, and solar penetration is less than 1%. But just one hour of sunlight, if harnessed, could power the entire world for a year. We have the opportunity to completely change the way energy is produced, distributed and consumed on a global scale, and we’re looking for talented, committed people to help us drive our growth and achieve our goals.
SunPower is a global solar energy solutions company with a rich heritage of pioneering the best energy technologies in the world. Our solutions are unrivaled in terms of long-term reliability, efficiency and guaranteed performance, and our company is unmatched in terms of global reach and scale. Through design, manufacturing, installation and ongoing maintenance and monitoring, SunPower provides its proprietary, world-record efficient solar technology to residential, commercial and utility customers worldwide.
SunPower is changing the way our world is powered every day with a brilliant, passionate and driven team of more than 7,000 in North America, Europe, Africa, Asia and Australia. In an industry that is reshaping the world’s energy future, there’s no better place to be than SunPower.
We believe that our employees create our brand – with each project, each communication, each task completed and each interaction. Experience is critical to SunPower in regards to not only our customers but also our employees and dealer partners. As such, we strive to hire candidates that are service focused. The experience we would expect the ideal person to deliver is:
Family Description:
1. Implements and maintains quality assurance/ quality control protocols and methods for processing materials into partially finished or finished products.
2. Responsible for planning, implementing and managing compliance of manufacturing and production processes with internal and external safety, quality and regulatory standards requirements for worldwide distribution.
3. Designs methods and procedures for inspecting, testing and evaluating the precision and accuracy of production processes, production equipment and finished products.
4. Performs analysis of reports and production data to identify trends and recommend updates or changes to quality standards and procedures when necessary.
5. Assure compliance to in-house and/or external specifications and standards (i.e. ROHS, ISO, Conflict Mineral, etc).
6. Handle customer complaints/8D, RMA and product quality related query, which includes onsite support, response & closure on timely basis.
7. Monitor and drive improvement actions in achieving RMA DPPM, RMA cost roadmap and customer satisfaction.
8. Manage product quality operation, which includes monitor and trigger operation team in driving improvement to meet quality (CDR/FQA dppm/MRB cycle time/IPQC/DSA etc.) target and customer expectation.
9. Monitor and drive MRB /internal 8D closure on timely basis that meet management expectation.
10. Communicate and coordinate NCP (Non-Conformance Product) dispose as per MRB disposition
11. Participate and responsible for quality engineering related item of process/product engineering change that may impact product quality performance or involve customer approval / acknowledgement.
12. Cell Defective Rate / Calibration reporting and customer complaint database owner.
13. Coordinate regular quality issue review.
14. Prepare regular quality performance summary report.
15. 8D and/or FMEA facilitator.
16. Manage QA Technician.
Knowledge and Technical Skills:Applies working knowledge of scientific or engineering concepts.
Develops technical expertise.
Applies company policies and procedures to resolve a variety of issues.
Proficiency in processes specific to job function, as well as processes used by adjacent organizations and functions.
Knowledge in quality improvement tool, sampling plan, statistical data analysis and quality engineering methodology. * Certified ISO 9001 Lead Auditor as an added advantage
Basic IT knowledge
Good communication and report writing skills
With internal auditor certification is added advantage
Knowledgeable in Microsoft Words and Excel, etc.
Complexity:
Works on problems of moderate scope, where analysis of situations or data requires a review of a variety of factors.
Exercises judgment within defined procedures and practices to determine appropriate action.
Builds productive internal/external working relationships.
Solves simple technical problems.
Assesses problems and applies insight into root cause.
Proposes short-term mitigation and root cause corrective action.
Teamwork, Collaboration and Influence: * Good team player
Communicates in a manner that assures understanding.
Relates effectively to all types of people, including superiors, peers, and external colleagues.
Readily shares information.
Seeks ways to enhance team and work group performance.
Collaborates within and outside process/area of responsibility.
Seeks ways to enhance customer satisfaction.
May work occasionally with customer or customer representatives to discuss technical matters.
Initiative: * Able to work independently
Follows established procedures.
Work is reviewed at critical checkpoints for technical judgment and overall accuracy. Creative Thinking and Innovation:
Proactively suggests better approaches, product features or methods of optimization, for assigned projects.
Good working attitude with passion in driving and supporting quality engineering methodology implementation.
Impact and Results Focus:
Delivers quality work on time, proactively highlighting and resolving barriers.
Applies economic understanding and knowledge of the needs of SunPower’s customers to projects and assignments.
Minimum Education and Experience: * B.S. degree in Engineering and 3+ years of related experience
OR equivalent combination of education and years of related experience