Front Office Assistant - Bayview Hotel Melaka - Malacca City

Front Office Assistant - Bayview Hotel Melaka - Malacca City

Front Office Assistant
Bayview Hotel Melaka - Malacca City

Job Summary

A Front Office Assistant welcomes guests, assists with arrival and departure procedures, offers current information to guests as requested, and manages incoming requests from the hotel communications systems.

Responsibilities and Duties

Welcome and fulfill the check-in process for Guests and group arrivals Complete the check-out process for departing guests using the hotel systems Manage, effectively and efficiently, Guest requests, inquiries, and complaints Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events Perform general incoming communication duties, including taking reservations via telephone and electronic registration systems.

Qualifications and Skills

Minimum Requirements:

SPM or equivalent. Able to converse in English & Bahasa Malaysia.

Job Type: Full-time


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