Diploma Holder Wanted!!! Immediate Vacancy!!! - KellyOCG - Malacca City

Diploma Holder Wanted!!! Immediate Vacancy!!! - KellyOCG - Malacca City

Diploma Holder Wanted!!! Immediate Vacancy!!!
KellyOCG - Malacca City

Job Summary

RESPONSIBILITIES

Handling incoming calls and inquiries from customers with demonstration of excellent customer service skills to meet and exceed customers’ expectations Follow up and resolve customers complains and ensure it is close to satisfaction Work closely with team members and leaders at all times to achieve quality results and productivity. To channel and escalate any unresolved issues/complains to other stakeholders or next level within the agreed procedure Participate in ad-hoc projects as required Proactively identify areas of service and procedural improvement and make recommendations to the team leader Any other duties assigned by the team leader

REQUIREMENTS

Candidate must be at least a SPM holder Must be able to speak MANDARIN Must be able to work on SHIFT Customer orientated with good interpersonal and communication skills Passionate and enthusiastic about customer service Effective team player with pleasant disposition and personality

BENEFITS

MNC working environment OT payment Language allowance Medical and Personal Accident Insurance Coverage Rest and Relax area (Pool, Foosball table, Karaoke Room) Gym and shower facilities

Job Type: Full-time

Salary: RM2,200.00 to RM2,500.00 /month

Job Location:

Malacca City

Required education:

High school or equivalent

Required language:


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