Customer Service Representative (English) Jobs Asia Recruit Melaka - Melaka - Job Responsibility Handling inbound and ou...

Asia Recruit Melaka - Melaka - Job Responsibility Handling inbound and outbound calls and enquiries from customers Follow up and resolve customers feedback and ensure it is close to satisfaction To channel & escalate any unresolved issues/feedback to other stakeholders or next level within the agreed procedure Participate in ad hoc projects as required Proactively identify areas of service and procedural improvement and make recommendations to the team leader Any other duties assigned by the team leader Job Requirements Diploma & Degree Fresh Grads are encouraged to apply SPM /STPM with a minimum of 2 years experience in Customer Service Fluent speaking & written in English Willing to work on a rotational Shift Basis (24 hours) or extended hours with shift allowance and OT paid Have basic computer literacy Need to be IT Savvy & basic PC literate (browser, desktop, technical IT terms, etc) Job ......

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