Senior Specialist - Customer Quality Engineering Jobs Melaka - JOB DESCRIPTION »In your new function you will: » Respons...

Melaka - JOB DESCRIPTION »In your new function you will: » Responsible to deliver products to customers at committed functionality, relicapability, time, volume and cost » Interface to Business Division QM and Customer Quality & Service (CQS) for all customer complaints » Responsible for all customer complaint, drive 8D investigation and corrective/ preventive actions (CA/PA), as well as CA/PA follow up until closure, with validation for sustaincapability/ effectiveness of actions. »Key contact window to Customer Quality & Service (CQS) counterparts for all complaints / information request »Drive / moderate investigation and root cause findings of customer complaint using 8D methodology »Define / support risk assessment from customer complaint / quality issue whenever necessary »Responsible that the 8D report(s) are reviewed and released in terms of customer specific requirements »Drive f......

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