Senior Executive, Operations Quality (MLBP) Jobs Melaka - JOB DESCRIPTION Key Accountabilities : » Responsible to monito...

Melaka - JOB DESCRIPTION Key Accountabilities : » Responsible to monitor, analyze and take lead in investigate all internal non-conformance (NC) to prevent recurrence by conducting proper RCA (Root Cause Analysis), identifying effective preventive actions and follow through CAPA implementation until completion » Responsible to maintain and track all Customer Satisfaction Response (CSR)and conduct regular CSR audit to gauge customer satisfaction level and responsible to compile, monitor and report on incoming quality indices and the progress of the incoming raw material improvement » Serve as a focal point of contact for any internal quality issue, plant trial, NPI and PIMOC » and primary focal point for any quality incident escalation and assist in initiate and support quality and process improvement projects with the aim of reducing incoming packaging or process variation » Responsible to s......

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